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Latitude

The new age of intelligence

The world’s most intelligent PCs with Dell Optimizer

Latitude 3000 3310, 3x20	Latitude 5000 5x20 CS and 2-1	Latitude 7000 7x20 CS ans 2-1	Latitude 9000 Series 9x20 CS and 2-1
Essential productivity features at great value	A perfect balance of performance, mobility and flexibility	Premium laptops with sophisticated design and enhanced productivity features	Thoughtfully crafted to experience innovation at full speed
Strategic Priorities
Best value reliability from edu to small and medium business	Broadest range of features for high performance use	Enterprise level mobility and user experience with premium materials	Premium design with high end mobility
14, 15 inch LTE	13, 14, 15 inch LTE	13, 14, 15 inch LTE	14 inch 16:10, 15 inch 5G
Core i3 to i5 32GB	Core i3 to vPro i7 64GB	Core i3 to vPro i7 32GB	Core i5 to vPro i7 32GB

Latitude key take aways

Experience	What it means to my customer	Dell Feature
Built-in Intelligence “I am able to work at full speed because my system adapts to me”	My frequently used apps load faster so I am less frustrated and spend more time working and less time waiting. My PC charges faster between meetings or during airport layovers when traveling, keeping me focused on what matters and not my battery life. I always stay connected to the strongest and fastest connection with with Cat 9 450MBPS and WiFi 6 or 6e and I can finish tasks faster. My PC tunes my mic and speakers so I can hear and be heard better during conference calls.	ExpressResponse ExpressCharge & ExpressCharge Boost ExpressConnect Intelligent Audio ExpressSign-In
Sleek Size with Many Options “I am confidently ready for anything, anytime, anywhere”	End users are proud to carry their devices around the office, in front of key stakeholders, and while out and about with the smaller, thinner, lighter sleek 5000 Latitude. With many options across processor, graphics cards, memory, storage and much more, I have the freedom to configure a system that helps me do my job right and fast! I feel safe knowing I can choose true multi-factor authentication including touch fingerprint reader in power button or FIPS fingerprint reader in the palmrest (15” only), a contacted FIPS 201 Smart Card Reader, and a NFC contactless smart card reader with SafeID. When my data and work content is safe, my business is safe too!	Sleek Design Small form factor Maximum scalability Business security
Speed to Productivity “My PC allows me to get up and running quickly and stay productive all day”	I can quickly unlock my system quickly using the optional fingerprint reader in power button or using the optional IR camera and Windows Hello face recognition. Two battery size options give me the flexibility I need to choose lighter weight and lower cost or maximum runtime for all day productivity. I feel more confident and in control of protecting my data while working with features like camera shutters, SafeScreen (13” / 14”), and single button microphone mute. Brighter displays up to 400 nits, low blue light options, and even a UHD option (15” only) helps maximize my productivity by letting me see more of my screen no matter where or how long I need to work. Options for HD (14” / 15”) and Super Low Power panels extend battery life without sacrificing front of screen experience so I can stay up and running throughout the work day.	Power Button FPR 400 Nit Display Options Super Low Power Panels SafeScreen and Camera Shutter Long Battery Life

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Client Support Services

Feature comparison

	Base Warranty	ProSupport	ProSupport Plus
Technical support through phone, chat and online	Business hours	24x7	24x7
Hardware repair service delivery¹	Varies	Onsite	Onsite
Self service case management and parts dispatch through TechDirect	✔	✔	✔
Direct access to in region ProSupport engineers		✔	Priority Access
Single resource for software and hardware expertise		✔	✔
Command center monitoring and crisis management		✔	✔
Software support with collaborative 3^rd party assistance		✔	✔
Case Management API for helpdesk integration		✔	✔
Automated issue detection, notification and case creation by SupportAssist²		✔	✔
Predictive issue detection for failure prevention by SupportAssist²			✔
Accidental damage repair for drops, spills and surges			✔
Retention of hard drive after replacement³			✔
Dedicated Technical Service Manager⁴			✔
Monthly support history and contract reporting⁴			✔

¹Onsite not available on some Venue, Chromebook and Rugged Latitude products

²SupportAssist only available on Windows based products; predictive technology available on hard drives and batteries

³Hard drive retention not available on Chromebook or Venue tablets except the Venue 11 Pro

⁴Available for customers with 500 or more ProSupport Plus Systems

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