Unified Operations

Streamline Finance & Operations and optimise Talent & Retail management with Dynamics 365 Unified Operations.

Unified Operations is a business process management software that empowers organisations to mobilise and integrate their financials, supply chain, operations, reporting, manufacturing and human resource activities.


Automate and modernise global financial operations with Dynamics 365 Finance. Monitor performance in real time, predict future outcomes, and make data-driven decisions to drive business growth.

  • Drive strategic financial decisions with AI
  • Unify and automate financial processes
  • Reduce operational expenses
  • Decrease global financial complexity and risk

Supply Chain Management

Transform manufacturing and supply chain operations with Dynamics 365 Supply Chain Management. Use predictive insights and intelligence from AI and Internet of Things (IoT) across planning, production, inventory, warehouse, and transportation management to maximise operational efficiency, product quality, and profitability.

  • Innovate with intelligent manufacturing operations
  • Modernise warehouse management
  • Optimise production performance
  • Maximise asset lifespan
  • Automate and streamline supply chains


Elevate customer preference and expand brand reach by delivering personalised, seamless shopping experiences across physical and digital channels with Dynamics 365 Retail.

  • Build brand loyalty with omni-channel experiences
  • Simplify retail operations
  • Optimise supply chains
  • Strategically plan and merchandise

Human resources

Hire, onboard, and retain people who can deliver impactful results. Dynamics 365 Talent empowers HR teams and people managers with the tools they need to land top candidates and accelerate their success.

  • Centralise employee data
  • Anytime, anywhere access
  • Enable self-service
  • Flexible and extensible platform
  • Reporting and analytical dashboards

Looking for an IT partner supercharge your business processes?

Whether you are just getting started, or looking to improve existing solutions, ALSO can give you access to expert guidance and support for buying, implementing and optimising your Microsoft Business Applications solution.

Want to make Unified Operations part of your service offering?

Accelerate the success of your IT practice by building Unified Operations capabilities on Dynamics 365. Call ALSO now to get access to the support, resources and training you need to grow your business.

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