Broaden the Dynamics 365 experience and improve the way organisations solve the most pressing business challenges.

Helping organisations adapt

Whatever challenges an organisation may face, ALSO offer numerous add-on solutions designed to give employees the tools they need to expand the capacity and improve the functionality of Business Applications beyond standard Out of the Box provisions.

Customer Engagement add-ons

When a business grows, so does their customer base. Further enhance customer engagement to suit any situation and build customer trust, loyalty, and insight with Customer Engagement add-ons:

  • Dynamics 365 - Additional Database Storage (Qualified Offer)
  • Dynamics 365 for Marketing Additional Non-Prod Application
  • Dynamics 365 for Marketing Additional Contacts Tier 1

Unified Operations add-ons

Further empower organisations to mobilise and integrate financial, supply chain, operations, reporting and manufacturing activities with Unified Operations add-ons:

  • Dynamics 365 Unified Operations - Additional Database Storage (Qualified Offer)
  • Dynamics 365 Unified Operations - Additional File Storage (Qualified Offer)
  • Dynamics 365 Unified Operations - Sandbox Tier 1: Developer & Test Instance
  • Dynamics 365 Unified Operations - Sandbox Tier 2: Standard Acceptance Testing
  • Dynamics 365 Unified Operations - Sandbox Tier 3: Premier Acceptance Testing
  • Dynamics 365 Unified Operations - Sandbox Tier 4: Standard Performance Testing

Additional service add-ons

Protect businesses, connect teams and develop detailed data insights with the powerful range of Additional Service add-ons:

  • Dynamics 365 Remote Assist
  • Dynamics 365 Fraud Protection
  • Dynamics 365 Customer Insights Additional Profiles

Microsoft Dynamics 365 AI

Regardless of an organisation’s expertise or industry, Microsoft Dynamics 365 AI helps to facilitate digital transformations with an accessible and intelligent set of tools designed to accelerate business processes, aid problem solving and enhance decision making with data insights.

Easy implementation

Streamline AI implementation with natural interfaces and apps that integrate effortlessly for an easy, efficient experience

Complete integration

Foster a deeper understanding of customers and business procedures by uniting relationships, processes, and data across apps.

Detailed insights

Make customer interactions more relevant and responsive with adaptable, data-driven insights into customer needs and actions.


Simply amend AI functionality for speedy and agile modifications to the. markets and customer bases.

Need an IT partner to accelerate your success with Business Applications?

Whether you are just getting started, or looking to improve existing solutions, ALSO can give you access to expert guidance and support for buying, implementing and optimising your Microsoft Business Applications solution.

Become a Business Applications implementation partner

Become a trusted implementation partner and help your customers get more value out of their Business Applications investments. Call us now to get access to the support, resources and training you need to grow your business.

New potential CSP partner: register here

Popular tools and resources for Microsoft Dynamics 365

Download center

Access useful Microsoft Business Applications resources and tools.

eLearning courses

Visit the ALSO Academy for free Dynamics 365 training delivered by experts

Customer cases

See how other businesses have embraced Microsoft Business Applications