Microsoft

Company

Microsoft is the world's largest supplier of software for both private and business use. The emphasis at ALSO is on the Cloud Solutions, Surface family and Surface HUB from Microsoft.

These Solutions are available through the ALSO Cloud Marketplace.

In this we focus on small and medium-sized businesses and consumers.

The products and services

ALSO runs several Microsoft product lines. Below you will find an overview:

  • Microsoft Open License
  • Microsoft SPLA
  • Microsoft Cloud Solution Provider (CSP)
  • Microsoft Partner Network
  • Microsoft Surface
  • Microsoft Surface HUB

RMA / Service handling

Of course, ALSO helps you with the RMAs. We do this through a clear and easy system.

In case of a defective CD / incorrect content of the package:

Register on the Systembuilder website of Microsoft and there you can handle your RMA. If this does not work then you can always contact the RMA department of ALSO.

In case of a COA problem:

You can call 020-5001500. Here you will be connected to the helpdesk and you can apply for a new COA. Keep the old one prepared during your telephone conversation.

For a package without a COA sticker:

Unfortunately we can not do anything with this. Every package is checked very emphatically on the COA sticker.