Complex customers?
Here’s an easy solution

Microsoft has a diverse product landscape, and no two customers are alike.
To ensure you’re offering the best solution in every scenario, ALSO Premium Support is a no-brainer.

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ALSO Premium Support offers complete, end-to-end managed support across the full Microsoft platform to meet you or your customers’ complex needs, expand your capabilities or cover your on-prem based solutions.

Rapid issue resolution

Speedy, round-the-clock responses to you and your customers – including critical situation support for the most pressing cases

Consultancy service

Enrich your knowledge, solve problems and drive customer cloud adoption with our Microsoft Azure consultancy service

IT support

Solve complex IT problems and maximise the technical efficiency of your cloud provision with always-on, dedicated support

Maximise the Efficiency of your Solution Offering

It’s ideal for ISVs, Managed Service Providers and system integrators – as well as CSP resellers that have a dynamic customer base with above-average requirements.

If you’re a growth-minded partner that wants to scale your business, do so in confidence with ALSO’s trusted advice.

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The Small Print

There’s no downside to ALSO Premium Support. It’s a great value-added service that takes your service to the next level. Nevertheless, there are some conditions you might like to be aware of.

  • Minimum subscription period is three months.
  • Consultancy service is limited to Microsoft Azure.
  • Support covers all versions of all commercially releasable, generally available Microsoft software and Online Services products.

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