Senior CRM Manager
ALSO Digital Services, a dynamic business unit of the ALSO Group, offers a B2B cloud marketplace in 15 European countries. We connect products and services of software vendors like Microsoft, Acronis, and Skykick, to Resellers, enabling them to provide best-in-class solutions via our ALSO Cloud Marketplace. Our B2B platform is the market`s most comprehensive online marketplace with a feature set built for sales, support, reporting and self-care of various cloud services. To support our growth, we're looking for a Senior CRM Manager.
Based in Berlin Mitte you will be a member of a fun team that embraces diversity, professionalism and good sense of humor. You will enjoy the dynamic and flexible work environment of a start-up that has the backing of a successful European market leading corporation. Challenging assignments, growth opportunities, fresh fruit and drinks, spacious office, German classes, transit ticket and more is what we're happy to offer you!
Your new responsibilities will include:
- Planning and optimization of our CRM activities towards defined KPIs
- Engagement of various channels of customer communication aside of e-mail campaigns (e.g. website notifications or offline mailings)
- Implementation of e-mail sequences and marketing automations as well as testing processes
- Improvement the efficiency of our reporting structure
- Identification of relevant customer segments to enable targeted and individual communication
You are a successful candidate if:
- You have successfully completed your studies in Business, Marketing, IT or in a similar field
- You gained at least 3 years’ practical experience in a startup or similar business environment
- You have a basic knowledge of HTML and CSS
- You possess an excellent sense for digital communication channels
- You show a high degree of self-initiative and analytical intellectual power
- Your well-structured organized work-style is oriented towards high performence
- You are confident in using the latest MS Office applications (Excel)
- You are fluent in English
- You have a basic understanding of the concept of marketplaces and are interested in the cloud service business
If this opportunity sounds like what you’re looking for, please send your application to: firstname.lastname@example.org with a title: Senior CRM Manager – Digital Services (Cloud) - Berlin (FIRSTNAME LASTNAME).
As much as we would like to we are only able to contact those candidates whose skills match our requirements most closely.