New cloud solution for managed service provider, ITgration

Vendor-independent and industry-specific solutions that address the problems of end customers and give ALSO partners the opportunity to expand their business and make it future-proof – this is what the ALSO Solutions Business Team is passionate about. Their dedication goes far beyond the development of solutions and feeds into well thought out concepts with a high level of response.

Solutions Business Stack

The Solutions Business Stack provides a general direction for each solution and shapes the process of indivudual projects. The highlighted project phases were particularly important for this new success story.

Statement from the ALSO partner, ITgration

“Strictly speaking, we didn’t find what we were looking for – we found something much better.”

Sven Budde, ITgration management

Information about the solution:

Managed Service Provider ITgration from Hilden

Looking for:

Scalability, automated provision of resources, simple usage-based billing & metering – the managed provider ITgration was looking for these attributes in a new cloud platform. Something that could easily be tailored to suit customer needs, while at the same time being intuitive to use and elegant. Ideally this would take the form of a self-service portal that customers could use to “look after” themselves.


The crucial point:

as a service provider, ITgration wanted to make consumption easier for their customers. The company wanted to play as small a role as possible in order to be able to keep more capacity free for the further development of the business. The previous solution simply no longer met the needs of the customer, nor did it meet the expectations of ITgration.

Project progression along the Solution Business Stack:.

Solution components

  • HPE server infrastructure
  • Ormuco cloud platform
  • Comprehensive financing concept via ALSO Financial Services
  • Installation and migration handled by the vendor
  • Support from ALSO in marketing the solution
  • VALUE ADDED FOR THE USER/CUSTOMER
  • UX comparable with hyperscaler offers
  • Provision in a regional data centre in Germany
  • Full support from ITgration as a local provider
  • Maximum flexibility thanks to communication on an equal footing

Summary

The good collaboration with ALSO has left its mark. ITgration has now transferred all its Microsoft Cloud licences to ALSO and has a broader awareness of the ALSO portfolio and the possibilities on offer. This project has created a lasting win-win situation characterised by strong customer loyalty and a relationship based on partnership. A joint stance is taken to meet the requirements of the market in a solution-oriented way.

From analysis through to procurement, Stefan Blome was deeply involved in the project as the go-to contact and 360° implementation partner. It was barely a year before the presentable solution that ITgration wanted was ready to go. The resulting collaboration is permanent.

“IMPLEMENTING THIS PROJECT WITH AN AGILE PARTNER LIKE ITGRATION HAS BEEN INCREDIBLY GOOD FUN AND CONTINUES TO BE AN EXCITING PARTNERSHIP. THIS TYPE OF SOLUTION WITH EXCELLENT PROJECT SUPPORT IS THE FUTURE FOR ALSO. THAT’S WHY I WOULD LIKE TO THANK ITGRATION FOR THE IMMENSE TRUST THEY HAVE SHOWN IN US AND ORMUCO. IT TAKES A LOT OF GUTS AND FORESIGHT TO UNDERGO THIS TYPE OF PLATFORM CHANGE. AS A RESULT OF THIS PROJECT, ITGRATION IS NO LONGER JUST A CUSTOMER BUT A PARTNER WITH WHOM WE CAN STAND SHOULDER-TO-SHOULDER. THANK YOU FOR ALLOWING US TO BE A PART OF THIS TRANSFORMATION"

Stefan Blome, ALSO Team Leader Solutions Business

Do you have a project with potential up your sleeve but don’t really know how to see it through? Get in touch with the ALSO Solutions Business Team. Perhaps your company could soon be the subject of our next ALSO Solutions Business success story!

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