Benefit from the extensive functionality of our online ordering and information system.
Here we would like to provide you with assistance, answer potential questions, point out new functions and support your everyday procurement processes with helpful tutorials.
Select the relevant item below - there we describe the benefits and functionality of the individual areas, in some cases also with the help of short tutorial videos.
For product search we know mainly two different search methods - specific and non-specific search.
With the Shopping Tools we would like to support your special procurement needs in the best possible way. You will find system configurators, category-specific product advisors and manufacturer-specific online tools to identify the right product for your end customer needs.
In the video, we would like to show you how you can benefit from using these innovative tools in the online store, using the Supplies Search as an example.
Your ALSO shopping cart is basically divided into 4 simple steps:
Edit shopping cart / Update order quantities
Shipping data / goods recipient
Order confirmation As an option, you can use the "collective order" function - this allows you to place a binding order for scarce goods without triggering direct processing and delivery. This gives you the opportunity to add more items throughout the day and save freight costs! A collective order is either released by you or automatically put into delivery at 16h. In the video on the right side we describe for you in more detail how you can use the collective order.
Order tracking - more than just order status!
Of course we would like to inform you extensively about the status of your orders at ALSO. But order tracking provides you with more than just info on how far along the processing of your order is.
You have many different search options to find the appropriate process:
Last X orders
Your own order reference
Delivery note number
Manufacturer article number
Goods issue date
In order to increase the performance of the search query, only order header data is initially displayed. By clicking on the small arrow in front of the line, however, you can have the details and order items displayed at any time.
As a result, you will see the delivery times for the open items, you will find the scanned serial numbers for the ordered goods, and you can view the delivery status of the products that have already been delivered - all the way to the delivery receipt from the carrier / parcel service.
In addition, a document information system is integrated here, which means you have convenient access to all delivery bill and invoice documents in PDF format.
You probably know our attribute filter function in the product search - it helps you in most cases to find the right product. The advisors go one step further and focus on special filters of category-specific product attributes.
You can use the following consultants today:
- Beamers / Projectors
- Public Displays
- Cell phones
Ordering licenses - made easy!
The license business is complex and unfortunately often leads to incorrect orders. Reversing license orders takes a lot of time and effort for all parties involved.
For this reason, we would like to support you with our in the best possible way to identify the right license version and to avoid wrong orders.
In the video on the right, we describe for you how you can use this function in a meaningful way.
For many specialist dealers, project business is an important pillar of their business. Of course, we also offer you access to all contract-relevant information and ordering options in the online store.
You will find a corresponding button on the right side of the search result or a tab on the product detail page. Here you can conveniently select the appropriate end customer contract to which you would like to refer with this order and simply order online with other items - whether with contract reference or not.
Alternatively, you can use the general access to contract processing to first select the desired project and then add the products to be called off to the shopping cart in the details displayed.
You can also combine several contracts in one shopping cart - so you can effectively save freight costs!
Multifactor authentication for the store login
With our new optional 2-step login we ensure your security when logging into our store system.
Why do we do this? Quite simply, your security is very important to us. Did you know that there are many cyberattacks happening every day all over the world? The uncertainty is massively exploited by people. On some topics, people quickly click on a link and hackers take advantage of these opportunities. Most of the time, it only takes one click to cause major damage (e.g. identity theft).