HPE Support Services Reimagined
Pointnext Carepacks just got simpler. Drive business
revenue with a new innovative way to offer HPE support
and warranty products to your customers.
Drive More Business with HPE Pointnext Tech Care
Happy customers impact revenue. Technology resellers like you understand the need to keep your customers happy. If your IT support team is overwhelmed with incoming support tickets and helping customers with their day-to-day technical challenges, consider Pointnext Tech Care to shift your team’s energy back to driving business revenue.
Redefined IT Carepacks
Foundation and Proactive Care is now Pointnext Tech Care. HPE Tech Care can take over your customer service support allowing you to free up time to engage in activities that move your business forward.
- General technical guidance
- Product-specific experts
- AI powered digital experience
General technical guidance
Get expert technical guidance for your customers on operating and managing their products.
Order the HPE Tech Care service pack easily in the ALSO shop, or use the iQuote configuration tool to quickly add care packs and customise your order.
Focus on Driving Revenue Outcomes with HPE Pointnext Complete Care
It’s difficult maintaining customer portfolios with large and complex environments or those operating on legacy systems. If you’re planning to explore new business growth opportunities for your company, but wish to still support those pre-existing customer portfolios, then HPE Pointnext Complete Care can help.
Optimise the entire IT Environment
Datacenter Care is now Pointnext Complete Care. HPE Complete Care can help you drive business outcomes by freeing up your IT team’s time spent on support. Move specific portfolio customers to Complete Care, and have HPE’s expert team take over your IT support, while you focus on more important business growth activities.
- HPE experts dedicated to your customer’s growth
- Shift to IT projects that drive business goals
